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Formulario de Devoluciones

El Mejor Sexshoop online

In order to return your purchase you must fill out this form, in the MESSAGE section you will have to provide us with the ORDER NUMBER and a brief description of the reason for the return.
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All our sales have 14 days to make the RETURN from the delivery by the transport agency.
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After 14 calendar days from the date of delivery, the customer must make the return by their own means, provided that the reason for the return is caused by a manufacturing defect.
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REMEMBER

Given that the types of products we sell at donnasexshop.com are intimate products and cannot be transferred to others, current law prohibits us from making returns of our products that are not perfectly packaged and sealed. This includes the exchange of items that are similar but of different sizes or colors. Apart from Sex Toys, this regulation also applies to Lingerie - Underwear products because they are for intimate / personal use and the law does not allow them to be returned, so the customer will be responsible for the diminished value of the merchandise due to operations other than those necessary to determine the nature, characteristics and functioning of the merchandise.
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To learn more about our Return Policy click HERE.
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FORM